Last year on my way home via train, a
friend and I encountered a man who was creepily taking pictures of us and other
women in the train carriage with his mobile phone. As we both felt quite
uncomfortable with the situation we decided to pay a visit to the train guard
and find out what we could do about the whole super creepy situation. Once we
were let in the guard’s compartment, the guard asked us a lot of questions in
regard to the man’s actions, which carriage we were in, and our own personal details, such as name,
address and phone number.
My friend and I did not question the actions of the guard
because we recognised that his position of authority allowed for such a pattern
of talk, and that the pattern of talk was used to accomplish certain tasks
(Benwell & Stokoe 2002). The guard questioning us also reflected an example
of a standardised communication situation (Coulmas 1981, p2) whereby we
answered in an almost automatic fashion. Essentially as an authority figure
questioned us, we knew to provide them with the best answers we could. The information collected was then able to be
used to notify other Cityrail officials and security staff to attempt to
resolve the very uncomfortable situation.
Reflecting on the event, when first approaching the guard’s
compartment, we recognised, in a similar fashion to the way that Schegloff
(1986) proposes that a mutual understanding of features of an interaction may develop,
that the interaction that we may have with them could take a reasonable amount
of time and that the conversation would primarily consist of my friend and I
recounting our experience whilst the guard collected relevant information.
I couldn't actually find a relevant, yet funny picture or .gif, so here's some dancing Nigel Thornberrys... |
Benwell, B and Stokoe, E 2002, “Constructing discussion tasks in
university tutorials: shifting dynamics and identities”, Discourse Studies, vol.4, no. 4, pp429-453, accessed 11/10/2012, http://dis.sagepub.com.ezproxy.uow.edu.au/content/4/4/429.full.pdf+html
Coulmas, F 1981, Conversational
Routine: Explorations in Standardized Communication Situations and Prepatterned
Speech, Walter de Gruyter, The Netherlands, accessed 15/10/2012, http://books.google.com.au/books?hl=en&lr=&id=8iHl-HOlhhQC&oi=fnd&pg=PR7&dq=Conversational+routine:+Explorations+in+standardized+communication+situations+and+prepatterned+speech&ots=sRM1WkSRiJ&sig=yG3ksOL_nTQ0KYmrMvp04yWDLac#v=onepage&q=Conversational%20routine%3A%20Explorations%20in%20standardized%20communication%20situations%20and%20prepatterned%20speech&f=false
Schegloff, E A 1986, “The routine as achievement”, Human Studies, vol.9, no.2/3, pp111-151,
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